A: For standard models (such as single or double person units), the production lead time is typically 7–10 business days. For customized units or bulk orders, production takes around 10–15 business days. International ocean shipping usually takes 15–35 days depending on your destination port. Once you confirm the order, our logistics team provides a real-time tracking schedule from factory dispatch to final port arrival.

A: We deliver our air showers in a pre-assembled modular design. To install, simply align the cabinet sections, connect the quick-plug aviation cables, and plug the unit into your local power supply. Every shipment includes a detailed English user manual, step-by-step 3D installation diagrams, and comprehensive video tutorials. Our engineering team is also available via WhatsApp and video calls for 24/7 remote commissioning guidance.

A: Not at all. Because Kiwin Machinery is an original source manufacturer, our custom designs do not incur intermediate engineering markups. We offer flexible customization on dimensions, door configurations (manual, auto-sliding, or high-speed PVC roll-up doors), material grades (SS304, SS316L, or powder-coated steel), and multilingual HMI control systems. You receive tailor-made cleanroom solutions at direct factory pricing..

A: We are a verified, professional cleanroom equipment manufacturer with over 15 years of industry experience. Our facility features complete in-house manufacturing capabilities, including CNC laser cutting, precision metal bending, electrostatic powder coating, and final assembly lines. We welcome online factory video inspections at any time, as well as on-site visits to our plant.

A: We offer an industry-leading 1-year standard warranty (with optional extended warranties up to 2–3 years) covering all core functional parts, including blowers, electronic interlocks, control boards, and sensors. If any non-consumable component fails under normal operation during the warranty period, we ship genuine replacement parts via international air express (DHL/FedEx) free of charge.

A: Routine maintenance is straightforward and low-cost:

• Pre-filter (G4): Clean or wash every 3–6 months to maintain airflow efficiency.

• HEPA Filter (H13/H14): Replace every 12–24 months depending on usage frequency and ambient cleanliness levels.

• Surface Care: Wipe the stainless steel or coated panels regularly using a 75% medical alcohol solution or cleanroom-approved disinfectant.

• Photoelectric Sensors & Nozzles: Dust off sensor lenses and wipe stainless steel nozzles periodically to ensure responsive operation.

A: Yes, we provide full-service DDP (Delivered Duty Paid) and DAP (Delivered at Place) door-to-door delivery solutions. Our freight partners handle international transport, customs clearance, import documentation, and final trucking directly to your facility or cleanroom project site. We also support standard EXW, FOB, and CIF terms if you prefer to use your own shipping forwarder.

A: Absolutely. We actively seek local brand distributors, cleanroom project contractors, and regional agents worldwide. We offer: